Privacy Policy

Ovation Services Privacy Policy

Effective Date: September 08, 2025

Ovation Services (the "Site") is owned and operated by Dr. Jeremy Dela Cruz, Ovation Services. Ovation Services is the data controller and can be contacted at: Dr. Jeremy Dela Cruz, Email: [jerrygcruz@gmail.com]

Purpose

The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

  1. The personal data we will collect;

  2. Use of collected data;

  3. Who has access to the data collected;

  4. The rights of Site users; and

  5. The Site's cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

GDPR

For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

Consent

By using our Site, users agree that they consent to:

  1. The conditions set out in this Privacy Policy.

Legal Basis for Processing

We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR. We rely on the following legal bases to collect and process the personal data of users in the EU:

  • Consent (for contact form submissions).

  • Legitimate interest (for basic site analytics to improve services).

  • Contract necessity (if engaging in consulting services).

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically When you visit and use our Site, we may automatically collect and store the following information:

  • IP addresses.

  • Browser type and version.

  • Pages visited and time spent on pages.

  • Cookies (see Cookie Policy below).

Data Collected in a Non-Automatic Way We may also collect the following data when you perform certain functions on our Site:

  • Name (via contact form).

  • Email address (if provided in contact form). This data may be collected using the following methods:

  • Online contact forms.

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

  • To analyze site traffic and improve user experience.

  • For security and fraud prevention.

The data we collect when the user performs certain functions may be used for the following purposes:

  • To respond to inquiries about education consulting services (e.g., cross-cultural training or faculty workshops).

  • To communicate about potential client engagements.

Who We Share Personal Data With

Employees We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy (e.g., the consultant for responding to inquiries).

Other Disclosures We will not sell or share your data with other third parties, except in the following cases:

  1. If the law requires it;

  2. If it is required for any legal proceeding;

  3. To prove or protect our legal rights; and

  4. To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data

User data will be stored until the purpose the data was collected for has been achieved (e.g., response to inquiry). Following this, we retain data as necessary for legal or business purposes (e.g., 2 years for inquiries) or delete it. You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical. Measures include:

  • Secure server hosting.

  • Encryption for data in transit (HTTPS).

  • Access controls for stored data.

Your Rights as a User

Under the GDPR, you have the following rights:

  1. Right to be informed;

  2. Right of access;

  3. Right to rectification;

  4. Right to erasure;

  5. Right to restrict processing;

  6. Right to data portability; and

  7. Right to object.

To exercise these rights, contact us at [jerrygcruz@gmail.com]. We will respond within one month.

Children

We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, we will delete that information as quickly as possible.

Cookies and Similar Tracking Technology

We use cookies to enhance your experience on our Site. Cookies are small files stored on your device that help us remember preferences and analyze traffic. You can manage cookies via your browser settings. For more details, see our Cookie Policy below.

Cookie Policy:

  • Essential cookies: Used for site functionality (always on).

  • Analytics cookies: Used to understand site usage (opt-in required under GDPR). We do not use third-party cookies without consent.

Changes to This Privacy Policy

We may change this Privacy Policy from time to time. The updated version will be posted on the Site with a new effective date.

Contact Us

If you have questions about this Privacy Policy, contact us at [jerrygcruz@gmail.com].